AGB


OVERVIEW

This website is operated by FurSmile. Throughout the site, the terms “we,” “us,” and “our” refer to FurSmile. FurSmile offers this website, including all information, tools, and Services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by these Terms of Service (“Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms apply to all users of the site, including without limitation browsers, vendors, customers, merchants, and contributors of content.

Please read these Terms carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms. If you do not agree to all the terms and conditions of this agreement, you may not access the website or use any Services. Any new features or tools added to the current store shall also be subject to these Terms. You can review the most current version at any time on this page. We reserve the right to update, change, or replace any part of these Terms by posting updates to our website. Your continued use after such changes constitutes acceptance.

Our store is hosted on Shopify Inc., which provides the online e-commerce platform that enables us to sell our products and Services to you.

SECTION 1 – ONLINE STORE TERMS

  • You confirm you are at least the age of majority in your jurisdiction or have guardian consent for any minors using this site.

  • You may not use our products for any illegal or unauthorized purpose, nor violate any applicable laws (e.g., copyright).

  • You must not transmit worms, viruses, or any destructive code.

  • Any breach of these Terms will result in immediate termination of your Services.

SECTION 2 – GENERAL CONDITIONS

  • We may refuse Service to anyone, at any time, for any reason.

  • Your content (excluding credit card information) may be transferred unencrypted over various networks; credit card information is always encrypted.

  • You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service without our express written permission.

  • Headings are for convenience only and do not limit these Terms.

SECTION 3 – ACCURACY, COMPLETENESS & TIMELINESS

  • We are not responsible if site information is inaccurate, incomplete, or outdated.

  • Material is provided for general information only; reliance is at your own risk.

  • We may modify site content at any time without obligation to update. You agree to monitor changes.

SECTION 4 – MODIFICATIONS TO SERVICE & PRICES

  • Product prices are subject to change without notice.

  • We may modify or discontinue the Service (or any part) without notice.

  • We are not liable for any modification, price change, suspension, or discontinuance.

SECTION 5 – PRODUCTS & SERVICES

  • Some products/services are exclusive to the website, limited in quantity, and subject to our Refund Policy: https://fursmile.com/policies/refund-policy .

  • We strive to display accurate colors and images but cannot guarantee monitor accuracy.

  • We may limit sales by person, region, or jurisdiction and discontinue products at any time.

SECTION 6 – BILLING & ACCOUNT INFORMATION

  • We may refuse or cancel any order at our discretion (e.g., suspected reseller activity).

  • You agree to provide accurate purchase and account information and to update it promptly.

  • See our Refund Policy for more details: https://fursmile.com/policies/refund-policy

SECTION 7 – OPTIONAL TOOLS

  • We may offer third-party tools “as is” without warranties.

  • Use of these tools is at your own risk and subject to the third party’s terms.

SECTION 8 – THIRD-PARTY LINKS

  • Our Service may include third-party content and links.

  • We are not responsible for third-party practices or any harm arising from such transactions.

  • Review third-party policies before engaging.

SECTION 9 – USER COMMENTS & SUBMISSIONS

  • By submitting comments or ideas, you grant us unrestricted rights to edit, copy, publish, and use them.

  • We may monitor, edit, or remove content that violates these Terms.

SECTION 10 – PERSONAL INFORMATION

  • Submission of personal data is governed by our Privacy Policy: https://fursmile.com/policies/privacy-policy .

SECTION 11 – ERRORS, INACCURACIES & OMISSIONS

  • We may correct errors and update information without prior notice.

  • We are not obligated to amend any content unless required by law.

SECTION 12 – PROHIBITED USES

  • You may not use the site for unlawful purposes or to violate these Terms.

  • Violation may result in termination of access.

SECTION 13 – DISCLAIMER OF WARRANTIES & LIMITATION OF LIABILITY

  • Services are provided “as is” and “as available,” without warranties.

  • We are not liable for any damages arising from use or inability to use the Service.

SECTION 14 – INDEMNIFICATION

  • You agree to indemnify and hold FurSmile and its affiliates harmless from claims arising from your breach of these Terms.

SECTION 15 – SEVERABILITY

  • If any provision is unenforceable, it will be severed without affecting the remainder.

SECTION 16 – TERMINATION

  • Obligations incurred prior to termination survive termination.

  • We may terminate these Terms or your access at any time for violation.

SECTION 17 – ENTIRE AGREEMENT

  • These Terms, together with our policies, constitute the entire agreement between you and us.

SECTION 18 – GOVERNING LAW

  • These Terms are governed by the laws of the United Kingdom.

SECTION 19 – CHANGES TO TERMS

  • We may update these Terms at our discretion. Continued use after changes constitutes acceptance.

SECTION 20 – CONTACT INFORMATION

We’re here 24/7 to assist you! 💬

FurSmile (FURSMILE LTD)
Registered Company Number: 16437458
71-75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom 🇬🇧

📧 support@fursmile.com
📞 +44 7512 676798

Feel free to reach out anytime for questions, order help, or pet behavior consultations. 🐾